Privacy Policy

Mindful Massage, LLC (the “Company”) is committed to protecting the privacy of your information. Company may be referred to as “we”, “us” and/or “our.” This Privacy Policy discloses what information we collect from you through our website or mobile application platforms and how we use it.



California Notice of Collection of Personal Information: We collect personal information below under “Information We Collect” for the purpose described below under “Use of Information for Business Purposes.” To learn more about your California privacy rights, including your right to opt out of the sale of your personal information, please scroll down to “Your California Privacy Rights.”

Information We Collect

Contact and Intake Information. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and may collect personally identifiable information volunteered by you when you request an appointment for services. The types of information that may be volunteered by you and collected include your name, address, email address, phone numbers, and credit card information. Financial information submitted on the Website is processed through a third-party practice management software platform.

Site Usage and Device Information. We may also collect certain information about your computer hardware and software, including, without limitation, your IP address, your Internet Service Provider, browser type, operating system, domain name, access times and referring Website addresses, your email address, and your passwords. We may also collect information about your mobile devices, including your cell phone or other mobile device number and model, and your cellular carrier. We may also collect information about which pages you visit on our Website.

Location Information. We may collect information about your location, which may including your precise geolocation or zip code.

Customer Service and Feedback. We may collect information from you when you contact us concerning our services, provide feedback or reviews about your experience with us, or otherwise communicate with or contact us.

How We Collect Information

Direct Collection of Information from You. We collect information when you interact with our team through our site, for example, when you submit your intake information through our “Forms” link, submit your contact information through our “Contact Us” link, or when you schedule an appointment through our site.



Cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.

Web Beacons. Web beacons (a.k.a. clear gifs) are tiny graphics with a unique identifier, similar in function to cookies, which are used on our website to track online movements of web users and compile aggregated statistics to analyze how our site is used and may be used, in our services, or in our emails. Our use of Web beacons also includes to count visits and to tell if an email has been opened and acted upon. We do not link the information gathered from web beacons to any personally identifiable information. As is true of most web sites, we gather certain information and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exist pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this data to personally identifiable information.

Social Media Widgets. Our web site includes Social Media Features (“Features”), such as the Facebook Like button and Widgets, such as the Twitter button, Share This button, or other interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Use of Information for Business Purposes

To Provide Products and Services to You. When you schedule an appointment with us, we ask for information such as your name, email address, billing address and credit card information. The Company uses collected information for the following general purposes: provision of services, billing, identification and authentication, services improvement, contact, and research.



To Communicate with You. We may use your email address, mailing address and/or phone number provided to us to answer questions we receive from you through the website. We may use your email address to share updates on the Company’s offerings. We may text you with alerts and other communication pertaining to your appointment, such as reminders or other notifications. You may opt-out or unsubscribe from receiving any future mailings at any time.

For Our Business, Technology and Marketing Improvements. We may use non-identifying information for design and development changes to our website, aggregating the information to determine which areas of our website need improvement based on overall traffic to certain pages. We may share non-identifying information with our affiliates. We may use your IP address and information collected from you to help diagnose problems with our server(s), create new functionality and to improve and administer the website.

To Meet our Legal Obligations. We may need to share your information with law enforcement or government agencies in response to a subpoena, state and/or federal audit or as otherwise required by law.

For Our Business Succession Planning. We may transfer information about you if the Company is acquired by or merged with another company. In this event, the Company will notify you before information about you is transferred and becomes subject to a different privacy policy.

Sharing Information with External Companies and Affiliates. We may share information with external companies and affiliates who perform business, technical, professional or marketing related services for us. We may share information with data analytics vendors or market research companies. We may share information with social media websites in connection with performing services for you.

Other Sharing of Information. We share information as permitted by law and for other reasons we may describe to you.

No Sale of Your Information. We will not sell your personally identifiable information to third parties for the purpose of such third parties’ sending unsolicited offers or advertisements.

Data Security

Data Storage. The information that we collect is stored in our database, which is secured through password authentication. Your information may be stored on our servers and also on servers of companies that we hire to provide services. In each case, information may be stored in the United States and in other countries where we operate, and in countries where our respective service providers operate. We use commercially reasonable efforts to maintain the security of the Website and your information.

Password. If you create a password to access your account information, you should not divulge your password to anyone. You should change your password often using a combination of letters and numbers, and you should ensure you use a secure web browser. We cannot be responsible for activity that results from your own neglect to safeguard the secrecy of your password. If you share a computer with anyone, you should always log out of your account after you are finished, in order to prevent unauthorized access. Please notify us as soon as possible if your password is compromised.

Internet Security. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy limitations of the Internet that our beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.

As-Is. Notwithstanding the foregoing, Company provides the Website "as is" without any express or implied warranty of any kind, including warranties of merchantability, reliability, or fitness for a particular purpose.

Third-Party Websites

The Company is not responsible for the privacy practices or policies of any third-party websites that are linked to the website. We encourage you to read their respective privacy policies prior to providing any personal information at or to such sites.

Children

We do not knowingly collect personal information from children under 16 without parental consent. If we learn that we have collected the personal information of a child under 16 without parental consent we will take steps to delete the information as soon as possible.

Additional Jurisdiction-Specific Rights

Nevada Residents. While we do not sell your Personal Data, as defined under Nevada law, your Nevada rights permit you to request that we stop selling your personal information (“opt-out”).

California Residents. If you are a resident of California, you have the following rights:

Right of access: You have the right to ask us for the personal information we collect, use, disclose, or may sell about you.

Right to deletion. You have the right to ask us to delete your personal information that we collect. Note that there are certain reasons we will not be able to fully address your request, such as to complete a transaction for you, detect and prevent fraud or illegal activity, to exercise our rights, to use data solely for internal purposes, or to comply with a legal obligation.

Right to opt-out. While we do not sell your personal information, your California rights permit you to request that we stop selling your personal information (“opt-out”).

Mandatory Disclosure. In the past 12 months, we collected identifiers/contact information, characteristics of protected classifications under California or federal law, commercial information, internet or other electronic network activity information, geolocation data, visual or similar information, or inferences drawn from the above. We collected this information from you, advertising networks, data analytics providers, operating systems and platforms, and social networks. We use information for business purposes as described above under “Use of Information for Business Purposes.” We disclose the following categories of personal information for business purposes: identifiers/contact information, characteristics of protected classifications under California or federal law, commercial information, internet or other electronic network activity information, geolocation data, visual or similar information, or inferences drawn from the above.

Review or Change of Information

To take advantage of any of these rights, or if you have any questions or concerns, please contact us at [email protected] or 602-689-1695 to review or change information or email a request to review or change information to [email protected].

Changes in Privacy Policy

This Privacy Policy may change from time to time to accommodate changes in the website, changes in technology or legal developments. We will post any changes to the Privacy Policy on the website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

This Privacy Policy may change from time to time to accommodate changes in the website, changes in technology or legal developments. We will post any changes to the Privacy Policy on the website. You are advised to review this Privacy Policy periodically for any changes.

Revised: August 22, 2022.